Nevertheless, what many don’t understand is that it may be tough, even unimaginable, to return clothes that you simply purchased and have been sad with. 100% cotton is great, 95% cotton and 5% spandex is good if you're looking for jeans with 'some' stretch to them.Fashionistas in every single place are in search of the most recent and best items so as to add to their private type and take with them in every single place they go. I'm guilty of buying jeggings and jeans that I know won't last for more than a year and a half but I'm also trying to get me jeans that will last. There's definitely great finds out there but keep in mind a lot will be high priced. A good pair of jeans should last you more than 4 years (given you're actually caring for them right), and they're not easy to find and will likely be over $80. I know this is frugal fashion but if there's something you should spend money on it's good jeans. They’re usually not worth it.Įdit: For anyone looking for jeans that fit their ass, try looking at the "curvy" style jeans from AE, Madewell, NY&Co, or even this thread. Any CC worth having will fight for you.Īlso please be wary of e-commerce only fashion brands in the future. Sorry you had to learn about how shitty they are this way but could you do a chargeback? Read up on their return/exchange policy and use it against them. A friend of mine that works for a bank institution says Fashion Nova has one of the most complaints that they’ve ever encountered. They hire people/bots to post fake reviews about their company it’s insane. I like to get my word out on any opportunity to do so to warn others. An alternative is PLT excellent customer service and they always have good sales. I can’t believe I spent my hard working money for years on a company that doesn’t give any crap about me or any regards to helping me in ANYWAY with an issue I had. In conclusion I will not be shopping with them anymore and I advise anyone not to do so despite their successful marketing gimmicks and how good some of their models look. It can take longer if you don’t haggle them. It takes 7 days for them to process your store credit once they receive your return, that’s right they don’t do refunds. Their online portal is literally inconvenient, practically useless. You can manually go to the post office and process your return.
Also, regarding jeans I’m normally a size 7 but an 11 with them. It’s mind boggling that Fashion Nova keeps getting away with it. Look online, on YouTube, Twitter there are people everywhere that complain about their shitty customer service and company overall. They’re scammers and they know it, they get away with it for an unknown reason i can’t think of. Keep in mind I exhausted all ways to recover my money and they don’t give two flying f’s. It’s a hit and miss but the quality of everything I’ve ever bought is well justified with their pricing but after how they treated me I will not be coming back. She responded with a generic message as well and forwarded my concern to the same lady in their management team that couldn’t help me, sent me the same copy and paste email regarding my order. I went as far as contacting the owner on IG and he responded, telling me to email someone part of his team. This company will victimize you, make it seem like it’s your fault. No re-shipment, store credit or even a refund (which they don’t do at all but putting it out there.) I opened a BBB case, called back and forth and spoke to management who had the lack of intellectual ability to help me. I sent them everything they needed- packing slips, photos of everything I received, the huge flimsy box it came in that was torn on one side and they absolutely refused to compensate me. I’ve been a long time shopper from Fashion Nova until I encountered 15 missing items out of 60 in a huge order.
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